Frequently Asked Questions (FAQs) for The Madmate
INCHES OR CENTIMETERS?
All metal print sizes are in inches. We're all about precision!
HOW LONG DOES PRODUCTION TAKE?
It will take 7-10 days to produce your order. Good things take time!
HOW LONG DOES SHIPPING TAKE?
For most pincodes in India, it takes 3-4 days. Fast, right?
CAN I CHANGE THE PICTURE AND SIZE?
Once the order is produced, it cannot be modified. Make sure everything's perfect before hitting 'Order'!
IS THERE A WHITE BORDER?
No way! Our metal prints are designed edge to edge with no white borders. If there's a white edge, we'll get in touch to fix it.
WHERE DO I ENTER MY DISCOUNT CODE?
There's a discount code input box on the checkout interface. You can only use one discount per order, so choose wisely!
HOW CAN I TRACK MY ORDER?
Easy peasy! Just contact us at info@themadmate.com for all the juicy tracking details.
IS YOUR WEBSITE SAFE?
Absolutely! We've shipped metal prints to thousands of happy customers worldwide. Our SSL secure checkout page ensures your payment info is encrypted and safe. Check out our reviews if you need more convincing!
WHAT IF MY ORDER IS DAMAGED OR LOST IN TRANSIT?
Oh no! If your order is damaged or lost in transit, just reach out to us. We'll sort it out and provide a solution pronto.
WHAT PRODUCTS DO YOU OFFER?
The Madmate deals in:
- Metal posters
- Shisha metal filters
- Name badges
WHAT MAKES YOUR PRODUCTS SPECIAL?
Our supreme print quality and perfect packaging make our products stand out. We promise a premium experience every time!
DO YOU OFFER CUSTOM DESIGNS?
Yes, we do! Custom designs are available for our metal posters and name badges. Just contact our customer service for more details.
HOW CAN I CONTACT YOU?
Have more questions or need help? Email us at info@themadmate.com. We're here to make your experience awesome!